Facebook’s new name policy is akin to internet tyranny. I have been locked out of my own page for over a week, because I refuse to show Facebook my ID, or provide any personal information to them. Through further research, both online and through word of mouth, I have learned that I am not the only person who believes this policy is unjust, and a blatant attempt by Facebook to data mine its users, and sell their information to advertisers.
Some of us choose, for whatever reason, not to use our real names on Facebook, and that is our right. I don’t use mine, because I only use Facebook to keep in contact with certain friends, and they know who I am, and because I don’t want to be found by advertisers, or other malicious groups looking to compromise my identity. Others Facebook under the names they use in online gaming, or their nicknames, given by old friends, or any number of names, and it is our right to use whatever name we choose, to protect our privacy. A privacy which Facebook is now trying to invade, by demanding photos of a person’s driver license, or other government issued ID, which they, as a non-law enforcement entity, have no right to demand.
Internet privacy is just that: privacy! Facebook has no right to force its users to prove who they are. I can’t contact some of my friends now, because Facebook has locked me out while they try to force personal information out of me. And I’m not the only one. A quick Google search will show hundreds of cases just like mine, where people have been locked out of their accounts, simply for refusing to prove to a website that they are who they say they are.
In addition, Facebook has made it all but impossible to contact any form of customer service. There is no 800 number, or any phone number, where a live human will answer, no live chat, and no email. They are continuously rated as having the worst customer service of any business in America, and there is no way to contact anyone to help.
We’re just supposed to take it. And that is wrong.
I’m asking people to join me in telling Facebook of America that we don’t like their new policy, and we want it changed back to how it was. And then we want to be left in peace to talk to our friends using any name we want to.