ll the bad press about Facebook might be catching up to the company. New numbers from Edison Research show an an estimated 15 million fewer users in the United States compared to 2017. The biggest drop is in the very desirable 12- to 34-year-old group. Marketplace Tech got a first look at EdisonāsĀ latest social media research. It revealed almost 80 percent of people in the U.S. are posting, tweeting or snapping, but fewer are going to Facebook. Marketplaceās Kimberly Adams talked withĀ Larry Rosin, president of Edison Research. The following is an edited transcript of their conversation.
Kimberly Adams:Ā In your survey you found an estimated drop of 15 million fewer Facebook users in the U.S. today than in 2017. Thatās just in the U.S. Is this a meaningful drop for Facebook?
Larry Rosin:Ā I donāt see how you couldnāt say itās a meaningful drop. Fifteen million is a lot of people, no matter which way you cut it. It represents about 6 percent of the total U.S. population ages 12 and older. What makes it particularly important is if it is part of a trend. This is the second straight year weāve seen this number go down. Obviously, the U.S. is the biggest market, in terms of dollars, and itās going to be a super important market for Facebook or anybody whoās playing in this game.

Adams:Ā But if we look at Facebookās earnings report, they are still reporting an increasing number of active users. Whatās behind the difference between what the company is saying and what your survey found?
Rosin:Ā When theyāre producing those numbers, theyāre typically talking about their global platform. This is a survey just of the USA. Furthermore, weāre asking about usage. Weāre saying, āDo you currently use Facebook?ā Facebook is probably measuring it on, āDo you ever open the app, or do you ever use it on any level?ā
Adams:Ā Are those people going somewhere else or leaving social media altogether?
Rosin:Ā We only show trace numbers of people leaving social media altogether. Theyāre obviously just transferring their usage. The big gainer, interestingly, is under the same roof as Facebook. Itās their co-owned Instagram.

Adams:Ā Do you have any sense as to why people are leaving Facebook in particular?
Rosin:Ā The survey didnāt specifically ask, āWhy are you using Facebook less?ā or āWhy have you stopped using Facebook?ā among those who say that they have. Thereās tons of other information out there, whether it be the politically related aspects to Facebook. Thereās conjecture about as Facebook has become more popular among older people, whether thatās affected younger people. Then we have to consider whether some of these other social media platforms, in particular Instagram and Snapchat, are just more appealing to younger people. I should also mention that while weāve seen dramatic reductions in usage among younger people, weāre still seeing some gains among people, for instance, 55 and older. That is maybe not the advertising target Facebook is necessarily looking to work on, but itās not as if all is lost there.
Related links: more details from Edisonās Infinite Dial report
Itās pretty ironic that most of those Facebook departures seem to have gone to Instagram, which, being owned by Facebook, doesnāt necessarily have better policies.
And itās worth noting that Facebook is still the most-used social media platform, according to Edison, with 61 percent of people in the U.S. using the site.
Instagram is a distant second.
Edison also looked at media hardware and found smartphone ownership continues to rise. About 84 percent of us in the U.S., 237 million people, own these pocket computers.
Smart speaker ownership saw a big jump in the last couple of years and keeps climbing. About 23 percent of us have them now, with Amazonās Alexa devices in the lead. One interesting trend developing around smart speakers is that people who get one tend to want multiple. In 2018, only about a tenth of smart speaker owners had several. Now, about a quarter of owners have three or more.

